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The old North American app is no longer available to download, but it is still functional for users who already have it.
In the coming months, the North American app will be deactivated. The new app, which combines Lush Lens, Bathe and lots of other cool features, will be the only Lush app available to use globally.
The new global app comes with exciting new features—including early access to product launches, improved search functionality, access to Lush Lens, Lush Bathe and more! We are working to bring all the features you love from the old North American app to the new global app. We're currently working on adding account creation, login, store locator and gift cards, as well as our Buy Online Pick Up In-Store program.
Account and Sign-In
For the moment, account creation and login on the new app are unavailable. Meaning that you can place orders as a guest and you will need to provide your personal details in order to complete your transaction. We're working hard to provide these tools and will let you know once you can create an account and log in on the app.
Personal Information and saved addresses are not currently available on the global app. The Lush team is working hard to transfer your account and personal information to the new app.
Stores and ‘Buy Online, Pick-Up In Store’
Not yet, but watch this space!
Credit cards, PayPal, Aferpay, Apple Pay and Google Pay. We cannot currently accept gift cards on the app, but watch this space for updates!
Tap on the happy face icon located on the toolbar at the bottom of the screen, go to settings and then select the country you are in.
Call or text us at 1-888-733-5874.